Restore Solutions FAQ (Frequently Asked Questions)
Frequently Asked System Recovery Questions
How do I use this Website?
How do I Factory Reset my Computer?
What is a COA or Product Key?
How do I Make a Recovery Boot DVD Key from an ISO?
How do I Make a USB Key from an ISO?
How does the Driver Disk Work?
How does the Download System Work?
How do I use the Data Recovery Disk or USB?
What to do if you can not find or do not have a Windows® product key.
The following only applies to Windows® 11, 10, 8.1 and 8. With the launch of Windows® 8 on October 26, 2012 Microsoft® introduced a new method of activating Windows®. This was achieved by embedding the product key into the computer's BIOS chips. The was done as many product keys were on paper or stickers on the COA and many got damaged lost or even stolen. Using this new method the COA and product key will never get removed or destroyed and the product key will always be associated with the OEM system. If your system was made by a large OEM manufacturer like Toshiba, Lenovo, Dell, Alienware etc... then you will not need to type in a Windows® serial number to activate or install it, Windows® 8, 8.1 and 10 will automatically retrieve it from the computer BIOS and active it.
What is an ISO file?
An ISO file is a single file that contains all the data needed to create a physical DVD or CD. These files are easy to download and are supported by many CD DVD writing software vendors.