Restore Solutions Contact Us

How To Contact The Restore.Solutions Web Site Team

Technical Support : The Live Help-desk

For all customer service issues or questions, please use the live help desk located in the orange rectangle at the bottom right of this page. If there is no live help desk icon or if we are not on-line then make a customer service help desk ticket. Every help desk ticket is responded to within a stated a maximum of 24 hours, typical response times are around 2-4 hours.

Go to The Help Desk

Item Delivery & Tracking : Royal Mail Track & Trace

All our items are sent via Royal Mail. Your Royal Mail tracking number is sent to you via email from our website, PayPal or Amazon. You can log into Amazon, PayPal or our website to find your tracking number.

MV******GB and RX******GB numbers are completely traceable from the point of dispatch.
UB******GB numbers are not traceable until they are in customs.

Unless you have selected our Express Shipping option the following shipping times are applicable.

Track Your Item

Expected delivery times vary by country and customs procedures, there is more information here in our shipping policy.

By Telephone

The live help-desk is the route to help as we do not offer technical support via the telephone.
Historically we have found it easier to diagnose problems with a hard copy of the threads where we can also give you detailed instructions and links.

Corporate Inquires Only
(Please do not use this number for technical support or item tracking) +44 203 815 7985
Office hours 9:30am to 5pm Monday to Friday.
For all customer service issues or questions use the live help desk located in the orange rectangle at the bottom right of this page or if we are not on-line please make a ticket here.

These are business numbers and are manned at standard business hours in each respective country.

Restore.Solutions Registered Office Address

Restore Solutions
Recovery Software Ltd
Kemp House
128 - 160 City Road

restore solutions location